OnPoint Community Credit Union

Compliance Director

Location :
2701 NW Vaughn St. Ste 800
Job ID
Regular Full-Time


Directs regulatory compliance for the organization to ensure an effective and comprehensive compliance management system in line with the organizations goals and culture.  Provides expert regulatory compliance consultation, and sets policies for the organization. Designs and implements a compliance management system (CMS) to ensure compliance with state and federal regulations, including UDAAP, TILA, ECOA, and EFTA. Manages compliance interactions with regulators.  Partners across the organization to assure accomplishment of shared objectives in compliance with regulatory requirements.



  • Ensures performance of compliance risk assessments for financial products and services.
  • Designs and implements compliance monitoring and testing program.
  • Obtains and maintains proficient knowledge of credit union services, policies, and procedures and consumer financial regulations.
  • Works with business units to develop reporting on complaints and complaint management, including trend and root cause analysis, and risk mitigation.
  • Partners with business units in the implementation of regulatory or corrective action changes.
  • Serve as compliance subject matter expert in providing compliance risk expertise enterprise-wide.
  • Leads departmental staff.  Provides effective guidance and training to enhance efficiency and productivity of compliance workflow and ensure that departmental objectives are met.  Plans, monitors and appraises job results.  Coach and counsel employees to achieve desired performance results.
  • Designs and implements regulatory change management process. Analyzes, interprets and summarizes regulatory changes and determines impacts to products, services, policies, and procedures. Leads efforts to implement required changes.
  • Ensures compliance involvement in product, process, and systems development.
  • Provides regular reporting  to management and the Board on the consumer compliance program
  • Ensures timely periodic review and revision of Credit Union policies, forms and disclosures for compliance. Engages with staff and legal counsel to accomplish reviews and revisions, as needed.
  • Partners with department and branch personnel to ensure compliance topics are understood and addressed, coordinating compliance efforts and providing support as needed.
  • Acts as primary liaison with regulatory examiners, including coordination and oversight of periodic examinations.
  • Coordinates with Internal Audit to ensure that compliance issues are adequately addressed where appropriate.
  • Oversees compliance training program development and administration, in coordination with the Training team.
  • Leads and participates on committees and teams as needed.
  • Administers, monitors, and enforces regulatory compliance-related policies, procedures and processes to manage compliance risk.
  • Monitors changes in financial regulations applicable to credit union activities and conducts research and analysis of new/pending laws and regulations. Monitors regulatory agency guidance and enforcement actions..
  • Maintains compliance certification.


  • Strong leadership skills used in influencing both direct and indirect relationships.
  • Significant level of diplomacy, trust, professional ethics and confidentiality. Fosters sound relationships with other entities and individuals.
  • Understanding and ability to interpret complex literature and regulations, apply these concepts to credit union activities, and communicate requirements with all levels across the organization.
  • Collaborative, tactful, strong oral and written communication skills.
  • Strong analytical skills to identify, research, track and resolve trends and issues across the organization.
  • Strong organizational skills to oversee a wide range of compliance functions.
  • Occasional travel.


  • A./B.S. required; MBA or JD preferred.
  • 10 years of relevant experience in compliance, auditing, or related fields.
  • 5 years of management experience required.
  • Demonstrated knowledge of federal and state consumer financial regulations.
  • Certified Regulatory Compliance Manager (CRCM) designation or equivalent.
  • Financial institution experience managing compliance in an organization supervised by CFPB.


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